Top Website Mistakes That Cost Contractors Leads in Nanaimo

Is your website working as hard as you do? Here are the common problems costing contractors leads — and how to fix them.

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The Right Tools for the Job

In the trades, the right tools and a solid foundation make all the difference. Your website works the same way. 

For many homeowners in Nanaimo, your site is the first impression they get before deciding who to hire. If the site is outdated, confusing, or slow, it’s like never showing up to site — you’ll lose the job before you even start.

Here are the most common website mistakes contractors make, and how fixing them can mean more calls, more quotes, and more work.

No Clear Call to Action

Think of your website like teaching the new apprentice. If you don’t give clear instructions, they won’t know what to do. If you want clients to call you, make it easy for them. Many contractor sites hide their phone number or bury the “Request a Quote” form at the bottom.

Fix it: Put your phone number and a Free Quote button right at the top. Add a sticky “Call Now” button for mobile users, so homeowners can reach you as easily as flipping a light switch.

hand clicking on a go button for website call to action example

Outdated or Slow Website

If your truck won’t start, you can’t get to the job. If your website takes forever to load, customers won’t wait around. An old design with tiny text and cluttered photos can also make you look less professional.

Fix it: Build a clean, mobile-friendly design that loads fast and looks good on every device. Small images load quicker, so try using a free image compressor like squoosh.app to shrink pictures.

a snail crawling over a computer keyboard to indicate slow website design

No Local SEO or Service Area Info

If your site doesn’t mention “Nanaimo” or your service area, Google doesn’t know where you work. It’s like leaving your business card without an address.

Fix it: Add “Nanaimo,” “Ladysmith,” or “Parksville” into your headings, footer, and service descriptions. That way, when someone searches “contractor in Nanaimo,” you have a chance to show up.

computer screen showing a map of vancouver island service locations for website design

Too Much Text, Not Enough Proof

Homeowners don’t want to read a wall of text about how great you are — they want proof. No photos, no testimonials, no examples? That’s like bidding a job and refusing to show past projects.

Fix it: Use before-and-after photos, short client reviews, and logos of certifications or associations. Proof speaks louder than promises.

a miserable business man staring a mountains of paperwork

Complicated Contact Forms

If a client has to fill out 12 fields before they can ask for a quote, they’ll move on. That’s like asking someone to complete a whole inspection checklist just to get a price.

Fix it: Keep it simple: name, phone, email, short message. Once you have the lead, you can ask for details later.

a hand barely sticking out from a sea of open books, drowning in text

Wrap-Up: Turning Website Problems Into Leads

Your website should be a tool that works as hard as you do. Fixing these simple mistakes can turn it from a dud into a steady source of calls and quote requests. Remember, a website is like an employee who works for free, 24/7. Make sure it’s doing the job right.

If you’re a contractor in Nanaimo and want a site that actually brings in leads, let’s talk. We design websites built for trades businesses — fast, mobile-friendly, and made to convert.

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Give us a call: (250) 327-9834

We’re here to help local Nanaimo businesses with all their internet marketing needs. Advice is free, and we’re happy to talk marketing strategy and business development.

Josh@GoodEarthMarketing.ca